• OPTIONAL: Please feel free to attach your CV
  • Max. file size: 512 MB.
  • This field is for validation purposes and should be left unchanged.

Undercover Client / Mystery Shopper

COMPANY
ILH - Israel Hostels
position
Undercover Client / Mystery Shopper

ILH Israel Hostels is searching for an intern to help us improve our services.

The “Undercover Client” will be responsible for devising methods of improving our affability to the tourist, and therefore improving Israel as a touristic product.

 

Requirements

  • Foreign tongue native speaker
  • High awareness of customer service
  • Sensitive and attentive to the facilities’ safety and hygiene and hospitality experience
  • Ready to help us improve our services in all levels

About ILH - Israel Hostels

ILH Israel Hostels is an NGO whose ultimate goal is to provide independent travelers in the Middle East a superb traveling experience. This goal is pursued on a regular basis along three guidelines:

(1) Bringing more tourist to the Middle East in general, toIsrael in specific and punctually to its hostels, guesthouses, inns and backpackers.

(2) Promoting and developing the independent tourism industry alongside the local small private businesses – in the levels of infrastructure, marketing and public relations, services and attitude to the tourists, engaging governments’ offices and international organizations.

(3) Last but not least – Building and maintaining a shared interest economic community, helping each other in times of need (which we are not short of in Israel), advising, hosting professional seminars etc.

Our agenda is based on the development of the independent tourism as a part of the society in which it operates. Besides assisting social businesses and touristic ventures to rise and operate in the best way for the tourist, we aspire to brand the Middle East in general, and Israel specifically, as a backpacking destination.

  • Share position